Refund Policy
Last updated: May 11, 2026
Satisfaction Guarantee
At AnchorageTPS, we are committed to delivering high-quality treatment plans. If you are not satisfied with your treatment plan, we offer a refund under the conditions outlined below.
Refund Eligibility
- Refund requests must be submitted within 7 days of receiving the treatment plan.
- The plan must not have been used to initiate patient treatment.
- Refund requests must include a specific reason for dissatisfaction.
How to Request a Refund
To request a refund, contact us at info@anchoragetps.com with your order number and reason for the request. We will review your request and respond within 3 business days.
Refund Process
Approved refunds will be processed to your original payment method within 5-10 business days. Refunds are issued in EUR at the original purchase amount.
Non-Refundable Items
- Consulting-only services once the consultation has been delivered.
- Treatment plans where revisions were offered but not utilized.
- Cases where treatment has already been initiated based on the plan.
Contact
If you have questions about our refund policy, contact us at info@anchoragetps.com.